What does Novatrix Digital do?
Novatrix Digital designs, builds, and manages websites for businesses. We build custom websites, Shopify stores, and web applications. We also handle SEO, GEO, redesigns, migrations, and ongoing website management.
What is GEO (generative engine optimization)?
GEO, or generative engine optimization, is the practice of making a website easy for AI assistants to understand and cite. Those assistants include ChatGPT, Gemini, Perplexity, and Google AI Overviews. GEO builds on SEO, which helps pages rank in search results.
Source: Google Search Central: AI features and your website
What is a custom website?
A custom website is a website designed and coded for one business, not built from a ready-made template. Its structure, features, and design follow your needs. You choose where it is hosted.
What does website management include?
Website management means looking after a live website after launch. It covers software updates, security patching, monitoring, and content changes. It also includes backups where your host allows, and direct support from our engineers.
How much does a website cost?
Website cost depends on the pages, features, integrations, and content involved. That is why Novatrix Digital quotes every project individually. Quotes are free with no commitment, and we reply within 24 hours on business days.
Source: Our guide: How much does a website cost?
How fast do you respond to support requests?
Support response targets are set in our Service Level Agreement. A site that is down gets a response within 2 hours. A major feature problem gets one within 8 hours, a minor issue within 1 business day, and a general request within 2 business days.
Source: Novatrix Digital Service Level Agreement
Do you provide hosting?
Hosting stays with a provider you own and control. Novatrix Digital builds and manages websites but does not sell hosting. We recommend a suitable host and help you set it up.
Do you work with clients in other countries?
Novatrix Digital is based in Palestine and works with clients in any country, wherever they are. We work in 2 languages, English and Arabic. Our current clients are based in Palestine and the United States.
Can you take over my existing website or Shopify store?
Novatrix Digital can take over an existing website or Shopify store. We fix urgent issues first. Then we look after the site with updates, security patching, content changes, and support.
Do you use AI to build websites?
We use AI to build websites faster, in research, design, development, and testing. An engineer reviews every piece of work before it reaches your website.